Privacy Policy

ClinicLayer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our website located at [domain] (the "Site"). By accessing or using our Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

Information We Collect

Information you provide directly. We collect information you voluntarily provide to us, such as your email address when you subscribe to our monthly price report newsletter. We do not collect your name, physical address, phone number, payment information, or any sensitive health or medical information.

Information collected automatically. When you visit our Site, we automatically collect certain information about your device and usage, including: the pages you visit and the time spent on each page, the URL that referred you to our Site, your browser type and version, your operating system, your approximate geographic location inferred from your IP address (country and region level only), and device identifiers. We collect this information using cookies, web beacons, and similar tracking technologies as described below.

Cookies and tracking technologies. We use first-party analytics cookies through Google Analytics 4 to understand how visitors use our Site. These cookies collect aggregated, anonymized information about page visits, session duration, and site navigation. We do not use advertising cookies, retargeting pixels, or cross-site tracking cookies. You can opt out of Google Analytics at any time by installing the Google Analytics Opt-Out Browser Add-On available at tools.google.com/dlpage/gaoptout.

How We Use Your Information

We use the information we collect for the following purposes: to send you the monthly price report newsletter if you have subscribed (email address only); to analyze and improve the content, functionality, and performance of our Site; to understand which treatment categories and providers are of most interest to our visitors; to detect and prevent fraudulent or abusive use of our Site; and to comply with applicable legal obligations.

We do not use your information to make automated decisions that significantly affect you, to build advertising profiles about you, or to infer sensitive characteristics such as your health conditions or financial situation.

Affiliate Links and Third-Party Providers

Our Site contains affiliate links to telehealth providers and clinics. When you click an affiliate link and visit a provider's website, that provider may set their own cookies or tracking technologies and may collect information from you independently in accordance with their own privacy policy. We are not responsible for the privacy practices of any third-party provider. We encourage you to read the privacy policy of any clinic or provider before signing up for their services.

We may receive commission payments from providers when users sign up through our affiliate links. We do not share your personal information with providers in connection with these commissions, and we do not receive any health information about you from providers.

Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances: with service providers who perform services on our behalf (such as email delivery services for our newsletter and analytics providers), subject to contractual confidentiality obligations; if required to do so by law, regulation, legal process, or governmental request; to protect the rights, property, or safety of ClinicLayer, our users, or the public; or in connection with a merger, acquisition, or sale of assets, in which case we will notify affected users.

Data Retention

We retain your email address for as long as you remain subscribed to our newsletter. You may unsubscribe at any time by clicking the unsubscribe link in any newsletter email, after which we will remove your address from our mailing list within 10 business days. Analytics data is retained in accordance with Google Analytics' default retention period of 26 months.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access the personal data we hold about you, the right to request correction of inaccurate data, the right to request deletion of your data, and the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at privacy@[domain]. We will respond to verifiable requests within 30 days. Residents of California may have additional rights under the California Consumer Privacy Act (CCPA). Residents of the European Economic Area may have additional rights under the General Data Protection Regulation (GDPR).

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately at privacy@[domain].

Children's Privacy

Our Site is not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will post the updated policy on this page and update the effective date at the top. We encourage you to review this policy periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@[domain] or write to us at ClinicLayer, [Address].